User Support

Opus users are provided with on-going support for the duration of their service subscription.

Before contacting us directly, we encourage you to take a look at the extensive range of online services where you will find answers to many common questions about Opus.

  • Opus Knowledge Base

    Opus users have access to our online Knowledge Base where they can check out articles, access user training material and videos, and download user manuals.

  • User Forums

    Subscribed users can search for answers in one of the Opus user forums.

    The forums can be used to share ideas with other Opus users, pass comments and feedback to the Opus developers, and make suggestions for new Opus features and functionality.

  • Support Requests

    Finally, if you are the Opus support contact at your organisation then you can contact our support team directly.

    Please use the following link to contact the support team.

    We aim to reply within 1 business day.

    Contact Support

  • Training Videos

    Opus is a big product with a lot of features. If you think you need some training, our online Training Videos are great place to start, or you can contact us to arrange a Training Course.